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Solution

Nursing focused on the patient, not on chasing supplies

We manage the flow of supplies from the warehouse to wards, operating rooms, ICU, and consulting rooms, as well as patient transport with orderlies, using digital requests and measured delivery times.

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Does this sound familiar?

  • Nurses roaming the clinic looking for supplies

  • Patient transfers delayed with no explanation

  • Phone requests that get lost

  • No data to identify where the bottleneck is

What we manage for you

  • Supply distribution from the warehouse to each department

  • Patient transport with orderlies

  • Handling of urgent and scheduled requests

  • Delivery and receipt logging

  • Shifts and coverage based on demand periods

Who does it

  • Supply assistants

  • Orderlies trained in safe patient mobilization

  • Shift coordinator with a real-time dashboard

What technology powers it

Available today in TCSalud

  • Requests from a tablet, phone, or computer in every department

  • Assignment to the available orderly or assistant

  • Target times by request type, with alerts when exceeded

  • Logging of delivery, incidents, and satisfaction surveys

  • Shifts, breaks, and emergency codes

  • Dashboard with response and transfer times

Coming soon

  • Optimized distribution routes by floor

How it works

  • Request

    The department requests the supply or transfer from the platform.

  • Assignment

    TCSalud assigns the available person and sends a notification.

  • Delivery

    The system logs who delivers, who receives, and how long it takes.

  • Measurement

    Times and incidents feed into the daily dashboard.

Metrics you'll see on your dashboard

  • Response and transfer time by request type

  • Requests handled within the target time

  • Requests by department and time slot

  • Incidents and department satisfaction

Regulations we help you comply with

Supports compliance with patient safety and accreditation standards (Resolution 3100 of 2019). [PENDING: legal review]

Models

  • Full operation

    We take on the entire process: staff, platform, supervision, and metrics.

  • Partial operation

    We manage part of the process, such as the central warehouse or the night shift.

  • Platform only

    Your staff operates with TCSalud while we provide support and implementation.

Frequently asked questions

How do departments request a transfer or supply?
From the platform, using a tablet, phone, or computer. The request is logged with time, priority, and the person responsible.
Does the platform work if we already have our own orderlies?
Yes. You can use TCSalud with your own staff to measure and organize operations, and add our team whenever you need it.
What happens with emergencies?
Requests have priority levels and emergency codes: urgent ones are assigned first and trigger an alert if times are exceeded.

Related services

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Intra-hospital logistics and orderlies | Logytec